PACIFIC POWER CUSTOMERS
ARE YOU A PACIFIC POWER CUSTOMER?
Self Enhancement, Inc. (SEI) currently has energy assistance funds available for eligible Pacific Power customers. If you're struggling to pay your electric bill, we encourage you to apply today.
Click the link below to complete the Pacific Power Energy Assistance Interest Form and join the waitlist.
ENERGY ASSISTANCE
Helping Oregonians Manage Their Utilities
SEI’s Energy Assistance Program helps make utility bills more manageable. We partner with local providers like Pacific Power, Portland General Electric, NW Natural Gas, and the City of Portland Water Bureau to support families in our community.
How we can help
Funding is limited and distributed on a first-come, first-served basis.
Learn more at the links below or call our hotline at (503) 713-5590
Eligibility
How to Enroll
Get started with energy assistance
01. Make an appointment
02. Gather your information
Before your appointment, it's helpful to have all the required documents about your energy bills ready. We'll call a few days before your appointment to remind you!
03. Talk with our Energy Coordinator
At your appointment time, one of our Energy Coordinators will call you. They'll ask you some questions and help you get started saving energy!
Pacific Power Customers
-
Self Enhancement, Inc. (SEI) currently has energy assistance funds available for eligible Pacific Power customers. If you're struggling to pay your electric bill, we encourage you to apply today.
-
Before You Begin
Please have the following ready:
Your Pacific Power account number
A valid photo ID for all members of your household 18 years of age and older
Income documentation for the last 30 days for all household members 18 years of age and older
Any additional eligibility documents requested in the form
-
What Happens Next?
After you submit your form, our team will review your information. If additional documentation is needed, we will contact you. Eligible households will be assisted as funding becomes available.
Funding is limited and assistance will be provided to eligible households while funds remain available.
-
Ready to Apply?
Click the link below to complete the Pacific Power Energy Assistance Interest Form and join the waitlist.
Frequently Asked Questions
-
-
You can book an appointment through our web portal HERE
You can also call our scheduling hotline at 503-713-5590 if you cannot access the web portal
-
Make sure…
…you know the day and time of your appointment.
…you have collected and submitted all your required documents.
…your phone is charged and you are in a good spot to talk on the phone for an appointment. (appointments typically take 30 minutes).
-
PGE, Pacific Power (PPL), NW Natural Gas, All heating fuels (oil, wood, propane, and pellet), and enrollment in the PWB Bill Discount Program
-
-
-
Energy staff will make a commitment to your utility company immediately after they complete the application; but it can take up to 45 days for that commitment to appear on your bill.
-
In most cases, you can receive funding 2x/year from Oct 1 thru Sept 30. If you do not know, please call our resource line at 503-240-0828 or email us at energy@selfenhancement.org to ask what is still available to you.
-
If you missed your energy appointment, you will need to make a new appointment through our online portal or by phone.
-
According to the USCIS Public Charge Fact Sheet, Energy Assistance is not considered a public charge.
-
You are always welcome to email us at energy@selfenhancement.org or call our energy resource line at 503-240-0828. We will respond to you within 2 business days.
“Please note this is for questions only - not to book appointments.”